Opportunity Information: Apply for DOS NBO PCO FY22 002
The Community Led Monitoring - Routine Data Collection and Provider Feedback opportunity is a PEPFAR Kenya grant from the U.S. Department of State (U.S. Mission to Kenya) that funds local civil society organizations to regularly gather and report what patients and health care providers are experiencing at PEPFAR-supported HIV service delivery sites. The basic idea is to strengthen HIV program quality by bringing structured, routine community and provider feedback into day-to-day decision making, so problems in access, client experience, and service quality are identified early and addressed using real evidence from the people receiving and delivering care.
This solicitation focuses on the second part of a broader Community Led Monitoring (CLM) approach that has three connected components. Component 1 establishes a CLM coordination mechanism made up of major stakeholders such as civil society organizations, Government of Kenya entities, NASCOP, coordinating and technical teams, other partners (including faith-based organizations and private sector), and PEPFAR Kenya. This group is expected to meet monthly and look at the feedback gathered through CLM alongside other routine oversight and performance information (examples mentioned include data quality and service quality assessments, MER results, SIMS findings, and similar sources). The purpose of these reviews is to get a clearer picture of what is helping or blocking people from accessing services and staying in care, based specifically on client-level realities in facilities and communities.
Component 2, which is the centerpiece of this funding opportunity, supports routine collection of patient and provider feedback. Under this component, PEPFAR Kenya plans to award grants to local CSOs that will carry out structured data collection at the facility level in PEPFAR sites. These CSOs would administer survey questions and conduct observations tied to programmatic themes set by the CLM coordination mechanism, meaning the topics are not random but aligned to priority quality and access issues identified by stakeholders. The information collected is intended to reflect both patient experience and clinical staff experience, capturing what is happening on the ground from two perspectives that often see different parts of the same system. The results are then entered into an anonymized data platform designed for internal program decisions and also for public visibility, reinforcing transparency and accountability while protecting individual identities.
Component 3 supports creation of a sustainable, web-based data platform that can aggregate and visualize CLM feedback together with other relevant sources such as customer satisfaction surveys and SIMS. The goal is near real-time visibility into service quality at supported sites, allowing users to spot trends, compare across locations, and track whether corrective actions are actually improving experience and quality. A key requirement is that the data framework aligns with standards recognized by both the Kenya National Bureau of Statistics and the U.S. Government, so that citizen-generated data is treated as credible, high-quality information and can interoperate with other national and partner datasets. This component also includes capacity building for CSOs so they can meet quality guidelines in how they collect, manage, and report community-generated data.
In terms of objectives and geographic focus, PEPFAR Kenya is directing this second phase of routine feedback collection to specific counties and to sites in three broad program contexts: evolved, scale-up, and reboot counties (categories that generally reflect differences in epidemic status and program intensity needs). The counties named for this phase are Mombasa, Turkana, Samburu, Nakuru, and Narok. By concentrating resources in these areas, PEPFAR is aiming to generate consistent site-level insights that can drive targeted quality improvement and help remove barriers to HIV services where needs are prioritized.
Administratively, the opportunity is listed as an earmark grant (Funding Opportunity Number DOS NBO PCO FY22 002) under CFDA 19.029. The award ceiling is $400,000, with an anticipated total of about 10 awards, and eligibility is broadly indicated as "Others" with additional eligibility details referenced in the full announcement. The notice was created November 3, 2021, with an original closing date of December 3, 2021. Overall, the grant is designed to formalize a steady feedback loop: collect routine, structured patient and provider experience data at PEPFAR sites; review it with stakeholders alongside other performance evidence; and use it to guide timely, practical improvements in service quality and access.Apply for DOS NBO PCO FY22 002
- The Department of State, U.S. Mission to Kenya in the health sector is offering a public funding opportunity titled "Community Led Monitoring-Routine Data Collection and Provider feedback" and is now available to receive applicants.
- Interested and eligible applicants and submit their applications by referencing the CFDA number(s): 19.029.
- This funding opportunity was created on Nov 03, 2021.
- Applicants must submit their applications by Dec 03, 2021. (Agency may still review applications by suitable applicants for the remaining/unused allocated funding in 2026.)
- Each selected applicant is eligible to receive up to $400,000.00 in funding.
- The number of recipients for this funding is limited to 10 candidate(s).
- Eligible applicants include: Others (see text field entitled Additional Information on Eligibility for clarification).
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